Refund policy

Return & Refund Policy

Fresh Flowers & Floral Arrangements We take great pride in the quality of our blooms. If you're not satisfied with your flowers, please contact us within 24 hours of delivery with a photo of the issue. We'll offer you either a store credit or a full or partial refund, depending on the nature of the issue.

Gifts & Non-Perishable Items (e.g., toys and similar items) We accept returns on non-perishable gift items within 14 days of delivery, provided the item is unopened and in its original packaging and in resalable condition. Please contact us to arrange a return before sending items back.

Edible Items (chocolates and other food products) Due to health and safety reasons, all edible items are final sale and cannot be returned or refunded, unless the item arrived damaged or incorrect.

How to Contact Us To request a refund, store credit, or return, please contact us at contact@thehappybunchpeople.com.au within the applicable time frame.